Privacy Policy

What Information Do We Collect?

We collect information from you when you register on our site, place an order, save an item, subscribe to our newsletter, or consent to receive SMS notifications for transactional or promotional purposes.
The information we may ask for includes:

• Personal details such as your name, company name, email address, mailing address, shipping address, phone number, and payment information.
• Usage data inferred from your activity on our website, preferences, and interactions with offline business.
• Insights from trusted third parties, such as marketing and advertising partners or data analytics providers.

The collected data may include personal identifiers, contact information, billing information, order details, fulfillment details, and activity or usage logs.

How Do We Use Your Information?

The information we collect is used in the following ways:

1.    Processing Transactions:

o    Your data is used solely to deliver purchased products or services. We do not sell, exchange, or transfer your data to any third party without your explicit consent, except as required to fulfill your request.

2.    SMS Communication:

o    With your consent, we may use your phone number to send messages related to order updates, account verification, or personalized offers. Each message will include instructions on how to opt out e.g., replying STOP to unsubscribe.

3.    Email Communication:

o    The email address provided may be used to send updates on orders or occasional service-related announcements.

4.    Personalization:

o    We analyze data to improve your website experience and deliver the content, products, and services most relevant to your preferences.

Do We Share Your Information?

We do not sell or trade your personal information to outside parties.
However, we may share information with:

• Service Providers: Trusted third parties who help operate our website, process orders, and fulfill services, provided they agree to maintain confidentiality.
• Legal Obligations: Authorities or legal entities when required by law or to protect the rights, safety, or property of our customers and business.

Non-personally identifiable visitor information may be used for marketing and analytics purposes.

Your Rights Under California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

1.    Request what personal information we have collected and how it has been shared.

2.    Opt out of the sale of your personal information (we do not sell personal data).

To make a request, please email santiagochee@gmail.com or call (323) 980-0838.

Do Not Track Signals

We currently do not respond to Do Not Track browser settings due to the lack of a uniform technological standard.

SMS Consent and Opt-Out

By providing your phone number and consenting to SMS communication, you agree to receive transactional and promotional messages.

• Opt-Out: To stop receiving SMS, reply "STOP" to any message. You will receive a confirmation of your opt-out.

Changes to Our Policy

We may update this policy as needed to reflect changes in our practices or regulations. Updates will be posted on this page.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

TCB Imports

4151 Bandini Blvd

Vernon, CA 90058
Phone: (323) 980-0838
Email: santiagochee@gmail.com