       About Us TCB Imports has been a trusted
wholesaler since 2001, offering a wide range of high-quality products to
discount retailers, convenience stores, supermarkets, importers, nonprofit
organizations, and chain stores. Located in the heart of Vernon, California,
just outside downtown Los Angeles, we specialize in an extensive selection of
general merchandise, including pet supplies, housewares, baby products,
hardware, party supplies, electronics, and plastic products. With thousands of satisfied customers
worldwide, we are known for our customer-centric approach and our ability to
provide the best value in the industry. Our services include quick turnaround
times, same-day pickup, free container loading, and tailored consolidation
options to meet your specific needs. Thanks to our efficient warehouse team and
operations, we can ship most orders within a week. We collaborate with trusted trucking
partners to offer our clients significant freight cost savings, and our LTL
(Less Than Truckload) rates are some of the lowest in the business. At TCB
Imports, we pride ourselves on delivering unbeatable quality at competitive
prices, backed by exceptional customer service. Terms and Conditions Welcome to TCB Imports. These Terms and
Conditions ("Terms") govern your access to and use of our website,
services, and products. By accessing or using our website or services, you
agree to these Terms. If you do not agree, please do not use our website or
services. 1. General 1.1 These Terms apply to all
transactions between TCB Imports ("we," "us,"
"our") and the user ("you," "your"). 1.2 We reserve the right to modify these
Terms at any time without prior notice. Your continued use of our website or
services constitutes your acceptance of the revised Terms. 2. Eligibility 2.1 By using our website or services,
you confirm that you are at least 18 years old and have the legal authority to enter into these Terms. 2.2 You agree to provide accurate,
current, and complete information during any registration or purchasing
process. 3. Ordering Process 3.1 Browsing Products: Customers
can browse our catalog online and view detailed product descriptions. 3.2 Placing Orders: Orders can be
placed directly through our website by adding products to the shopping cart and
proceeding to checkout. Customers will need to provide accurate contact,
shipping, and payment information. 3.3 Order Confirmation: After
placing an order, customers will receive an email confirmation with order
details and an estimated delivery date. Please review this confirmation
carefully and notify us immediately of any discrepancies. 3.4 Order Fulfillment: Orders are
fulfilled based on product availability. In the event of a stock issue,
customers will be notified, and we will offer alternative solutions, including
backorders, substitutions, or refunds. 4. Payment Terms 4.1 Payment Methods: We accept payments
via Cash, Visa, Master Card and Zelle. 4.2 Late Payments: Late payments may
incur additional fees. We reserve the right to suspend or terminate your access
to our services for non-payment. 5. Shipping Policy 5.1 Shipping Methods: We offer
standard and expedited shipping options. Specific shipping methods and delivery
estimates will be provided after checkout. 5.2 Shipping Costs: Shipping
costs are calculated based on the weight, dimensions, and destination of the
order. 5.3 Lost or Damaged Packages: We
are not responsible for packages lost or damaged during transit. However,
please contact us if an issue arises, and we will assist in resolving it with
the carrier. 6. Products and Services 6.1 Product Availability: All
products are subject to availability. We reserve the right to discontinue any
product without notice. 6.2 Pricing: Prices are subject
to change without prior notice. All prices are listed in U.S. dollars. 6.3 Returns and Refunds: Returns
are accepted within 48 hours from the delivery date, provided the products are
unused and in their original packaging. A restocking fee of 25 percent may
apply. Refunds are processed within [Insert Timeframe] after the returned items
are received. 7. Intellectual Property 5.1 All content on our website,
including text, graphics, logos, and images, is the property of TCB Imports or
its licensors and is protected by copyright and trademark laws. 5.2 You may not reproduce, distribute,
modify, or create derivative works of our content without our written consent. 8. Limitation of Liability 6.1 To the fullest extent permitted by
law, TCB Imports shall not be liable for any indirect, incidental, special,
consequential, or punitive damages arising out of or related to your use of our
website, products, or services. 6.2 Our total liability to you for any
claim arising under these Terms shall not exceed the amount you paid for the
product or service in question. 9. Indemnification You agree to indemnify and hold TCB
Imports harmless from any claims, losses, damages, liabilities, costs, or
expenses (including attorney fees) arising from your use of our website,
products, or services or your violation of these Terms. 10. Governing Law These Terms are governed by the laws of
the State of California, without regard to its conflict of laws principles. Any
disputes shall be resolved exclusively in the courts located in Los Angeles
County, California. 10. Contact Information If you have any questions or concerns
about these Terms, please contact us at: TCB Imports 4151 Bandini Blvd Vernon, CA 90058 |
